We’ve answered some of the most common things people ask us.
How do I place an order?
Simply browse our collection, select your size, and add the item to your cart. Once you’re ready, proceed to checkout and follow the payment steps.
What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment options available at checkout.
Do you ship internationally?
Yes, Dripcase ships to select international locations. Shipping costs and delivery timelines are shown during checkout based on your location.
How long does delivery take?
Orders are usually processed within 2–5 business days. Delivery times vary depending on your location.
Can I track my order?
Yes. Once your order is shipped, you’ll receive a confirmation email with details.
What is your return policy?
Returns or exchanges are accepted within 7 days of delivery, provided the item is unused and in its original condition with tags intact. Sale items may not be eligible for return.
How do I request a return or exchange?
Contact our support team with your order number and reason for return. Our team will guide you through the next steps.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We’ll resolve the issue as quickly as possible.